Privacy Policy

Last updated: 15 March 2026 | Bright Force Electrical

Contents

  1. Who we are
  2. What data we collect
  3. How we use your data
  4. Legal basis for processing
  5. Who we share your data with
  6. How long we keep your data
  7. Your rights
  8. Cookies
  9. Security
  10. How to contact us

1. Who we are

Bright Force Electrical ("we", "us", "our") is a domestic electrical business based in Chelmsford, Essex. We operate the website at brightforceelectrical.co.uk and provide electrical services to residential customers across Essex.

Contact: Bright Force Electrical, Chelmsford, Essex  |  01245 123 456  |  mark@brightforceelectrical.co.uk

2. What data we collect

We collect personal information when you fill in a contact or quote form (name, phone, email, postcode, job details), when you call us, and automatically when you visit our website (IP address, browser type, pages visited).

3. How we use your data

We use your information to respond to enquiries, provide quotes, carry out electrical work, issue certificates and invoices, and comply with legal obligations. We do not send marketing emails or use your data for automated decision-making.

5. Who we share your data with

We do not sell or share your data with third parties for marketing. Form submissions are delivered to our email inbox via Google Workspace. Your data may be processed by our website host as part of normal operation. We disclose data to legal authorities only when required by law.

6. How long we keep your data

Enquiries that did not proceed: deleted within 12 months. Completed job records: retained for 7 years (HMRC requirement). Website analytics: anonymised, retained up to 26 months.

7. Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict, object to, and port your personal data. To exercise any right, contact us at mark@brightforceelectrical.co.uk. You may also complain to the ICO at ico.org.uk.

8. Cookies

Our website uses essential cookies required for the site to function. We do not currently use analytics or marketing cookies. You can control cookies through your browser settings.

9. Security

We take reasonable technical and organisational measures to protect your data. Our website is served over HTTPS. No internet transmission is 100% secure — if you have concerns, please contact us.

10. How to contact us

Bright Force Electrical
Chelmsford, Essex
📞 01245 123 456
mark@brightforceelectrical.co.uk

This policy was last updated on 15 March 2026.